Hotel Information

Give you the ability to set up hotel basic information, your terms, rules or policies. The information you set up here will be the face for the Hotel that guests will approach almost first.

Find out Hotel details:

Hotel General
The Hotel general section includes:
  • Accomodation type: Determine your type of accommodation, such as hotel, apartment, hostel, villa, resort, …
  • Check-in / check-out time: Determine check-in and check-out calculation period of a hotel. For example, hotel check-in and check-out time are mostly 2pm and 12pm.
  • Allow pets?: Determine whether or not the hotel allows pets to stay.
  • Kid extra bed: Determine the rules for extra beds, such as a free extra bed for children under 2 years old, VND 100,000 for an extra bed for children under 10 years old, …
Privacy policy
The Hotel Privacy Policy section includes:
  • Language: You need to first select a language for the hotel privacy policy, such as Vietnamese or English,...
  • Privacy policy: determine policies, rules, and terms of the hotel.
The currency section determines which currency is used for the price for hotel rooms. You need to set up a currency, such as VND, USD or JPY,...
Let’s set the hotel address by filling fully and specifically the address and postal code of the hotel so guests can find the exact location on the map.
Payment and cancelation

Payment method

This feature gives you the ability to set up a postpaid payment or required prepaid payment (100%).

  • Postpaid: Guests pay when checking out.
  • Prepaid: Guests are required to pay at the time of booking. The prepayment rate is 100%.

Cancelation policy

The feature gives you the ability to set the reservation cancelation policy. Policies include:

  • Not allow cancelation: Do not allow guests to cancel the reservation.
  • 100% Refund: Guests will receive a 100% refund when they cancel a reservation.
  • Set cancelation time period and refund rate: Set a time period to allow reservation cancelation and the corresponding cancelation fees. You may set up different cancelation time periods by selecting Add rule.
Services & Facilities
  • Determine what Facilities & Services your hotel has, which is to let your guests know how the hotel they will stay in is, how the scale is and what services they receive.
  • We also repeat that the determination of the Facilities & Services list is still in your own declaration, so we hope you ensure that the information you provide is true in reality, otherwise we must use limited measures.

How to set up:

  • Facilities / services are pre-categorized into several groups.
  • Select what facilities / services your hotel has, then select Add item to move them from the left column to the right one. We will take charge of the rest by giving this information to your guests.
  • This is a place where you manage the Hotel's media (resources) including photos and videos. These resources will be displayed along with the Hotel information in the locations relating/showing that Hotel.
  • You can divide resources that you consider to be the same topic as you desire into Albums.
Order notifications by email
The feature is to set up your order notifications by email when there are reservations from guests on the system.

How to set up:

  • Click allow sending email.
  • Enter your Email and Phone number.
  • You can also Allow your staff to receive emails by clicking the staff that you want to set up in the staff list below.
Tax (VAT) settings
The feature gives you the ability to set up tax (VAT), including:
  • Price is VAT inclusive.
  • Add VAT rate to price: percentage of VAT rate excluding the sale price needs to be set and will be added directly to the price for payment.
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