Hotel Information

We provide you with the ability to set up hotel basic information, terms, rules or policies. The information you set up here will be the face for the Hotel that guests will approach almost first.

How to set up general information
  1. Go to Information in the Page Settings menu.
  2. The Hotel general section includes:
    • Accommodation type: Determine your type of accommodation, such as hotel, apartment, hostel, villa, resort,...
    • Check-in and check-out time: Determine check-in and check-out calculation period of a hotel. For example, hotel check-in and check-out time are mostly 2pm and 12pm.
    • Allow pets?: Determine whether or not the hotel allows pets to stay.
    • Extra bed for children: Determine the rules for extra beds, such as a free extra bed for children under 2 years old, VND 100,000 for an extra bed for children under 10 years old,...
  3. Click “Save”.
Note: This is the required information for a hotel to be open for sale.
How to set up privacy policy
  1. Go to Information in the Page Settings menu.
  2. The Hotel Privacy Policy section includes:
    • Language: You need to first select a language for the hotel privacy policy, such as Vietnamese or English,...
    • Privacy policy: Determine policies, rules, and terms of the hotel.
  3. Click “Save”.
How to set up currency

The currency section determines which currency is used for the selling price of hotel rooms. You need to set up a currency, such as VND, USD or JPY,...

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. In the Currency tab, select the currency unit you want to use for the selling price of hotel rooms.
  3. Click “Save”.
How to set up the hotel location

Set up the hotel location by filling fully and specifically the address and postal code of the hotel so guests can find the exact location on the map.

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. In the Location tab, enter the hotel address and click iPhone-bat-dinh-vi-200.jpg, the system will then automatically fill in the remaining fields.
  3. Enter postal code and click Save.
Note: This is the required information for a hotel to be open for sale.
How to set up hotel payment and cancelation policy
  1. Go to Information in the Page Settings menu.
  2. Payment and cancelation policy includes:

    PAYMENT METHOD: This feature gives you the ability to set up a postpaid payment or required prepaid payment (100%).

    • Postpaid: Guests pay when checking out.
    • Prepaid: Guests are required to pay at the time of booking. The prepayment rate is 100%.

    CANCELATION POLICY: This feature gives you the ability to set the hotel cancelation policy. Policies include:

    • Not allow cancelation: Do not allow guests to cancel the reservation.
    • Allow cancelation and 100% refund: Guests will receive a 100% refund when they cancel a reservation.
    • Set up cancelation rules and fees: Set a timeline to allow reservation cancelation and the corresponding cancelation fees. You may set up different cancelation timelines by clicking Add rule.
  3. Click “Save”.
How to set up hotel services and facilities
  • Determine what Facilities & Services your hotel has, which is to let your guests know how the hotel they will stay in is, how the scale is and what services they receive.
  • We also repeat that the determination of the Facilities & Services list is still in your own declaration, so we hope you ensure that the information you provide is true in reality, otherwise we must use limited measures.

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. Facilities/ Services are pre-categorized into several groups.
  3. Select what Facilities/Services your hotel has, then click Add item to move them from the left column to the right one. We will take charge of the rest by giving this information to your guests.
  4. Click “Save”.
Note: You can also delete facilities & services by hovering the mouse over the services/facilities you want to delete and clickScreenshot_8.png to remove them from your services/facilities. Otherwise, you can click Clear all at the upper right of your selected groups to remove all the Services/Facilities from your accommodation.
How to create a hotel gallery
  • This is a place where you manage the Hotel's media (resources) including photos and videos. These resources will be displayed along with the Hotel information in positions relating to/ showing that Hotel.
  • You can create albums for resources with the same topics as you desire.

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. In the Gallery tab, click Add photo.
  3. In the Media management section, select photos in the Media section or click Upload to select photos from your device.
  4. Click on photos you want to upload to the gallery.
  5. Click Select.
How to set up order notifications

This feature is to set up your order notifications by email when there are reservations from guests on the system.

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. In the Order notifications tab, click Allow sending order email notifications.
  3. Enter your Email and Phone number.
  4. You can also permit your staff to receive emails by clicking Allow staff and selecting the staff you want to assign in the list below.
How to set up Value-Added Tax (VAT)

This feature gives you the ability to set up value-added tax (VAT).

HOW TO SET UP:

  1. Go to Information in the Page Settings menu.
  2. In the VAT Settings tab, click to select:
    • VAT inclusive.
    • Add VAT rate: Percentage of VAT rate excluding the selling price needs to be set and will be added directly to the price for payment
  3. Click “Save”.

Note: This is the required information for a hotel to be open for sale.

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