Placing an Order

Once you’ve found and selected your desired products, to continue the shopping process, place an order from the added-to-cart items, then review your order details, choose a payment method, and finally check out swiftly and precisely.

 

Computer Mobile apps
Steps to place an order:
  1. Select the desired product
  2. Select product quantity and attributes (size, color, etc.)
  3. Place the order:
    • Option 1: Select Add to cart if you wish to save the product and continue to browse for other products. Then, go to Cart on the top right corner of the screen to place your order
    • Option 2: Select Buy now if you wish to place the order immediately
  4. You’ll be redirected to the Cart interface, select the desired product(s)
  5. Select vouchers (if available) to add coupons to your order
  6. Check the boxes of the applicable Vouchers and Shipping vouchers for your order (if available).
  7. Select Confirm
  8. Double-check the product details then select Checkout
  9. Enter your delivery details, including Delivery address and Shipping option
    • Select a shipping option at the bottom of the interface. The system will default to the cheapest shipping option.
    • Select Change on the top-right corner to edit the delivery address or add a new delivery address. If there’s no delivery address: Select Add new address, enter the required details to add your delivery address, then select Create.
    • Enter a note for the seller (if any)
  10. Select Confirm
  11. Select a payment method:
    Soctrip currently supports both Online payment and Cash on Delivery (COD) for you to choose in accordance with your needs.
    The system defaults to displaying the Online Payment method. Select Change to reselect the payment method.
  12. Select Place order to proceed with online payment.
    b.pngIf Cash on Delivery is chosen: After selecting Place order, Soctrip will notify the successful order placement and email you to confirm that your order is pending seller confirmation.
Steps for online payment:

At the online payment interface:

  1. Select a payment method:
    • ATM card/Internet Banking
    • Visa, Master Card
    • E-wallet
    • QR code scan/Bank transfer
    • Mobile account
    • Buy now, pay later
    • Installment conversion

    The system defaults to payment via a Vietnamese ATM card. Select Pay with an international card in the upper corner of the interface to make a payment using your international card.

  2. Select promotional vouchers from the payment gateway

    Step 1: Select Promotional vouchers on the Payment information column

    Step 2: Apply the eligible vouchers to the order

    Step 3: Select Confirm
  3. Select Pay
  4. Follow the instructions (enter card information, enter personal information, scan QR code, etc.) for each payment method you have chosen to complete the payment process.

Once payment is completed, Soctrip will notify the successful order placement and email you to confirm that your order is pending seller confirmation.

At the Soctrip successful order interface

  • Select My order to track your order.
  • Select Continue shopping to view more products.
How do I manage my delivery addresses?

You can save multiple addresses within the Address list for flexible delivery locations.

Steps to add a new address:

  1. Select the naviconcongcu1.png on the toolbar then select My orders
  2. Access your Address list on the left column
  3. Select Add address on the top right of the screen
  4. Enter the details:
    • Full name
    • Phone number
    • Address
    • Country, City, District, Ward
  5. Select Address type: Home or Office
    Check the Set as default address box if you wish to set the new address as the default address
  6. Select Create to complete adding the address
    Select the iconchinhsua1.png to edit the address.
    Select the iconthungrac.png to delete the address.
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