Only when you have access to your Hahalolo account can you enable two-factor authentication. If you can't access your account, learn about how to set a new password.
Two-Factor Authentication (2FA) is a security feature (optional) for personal accounts on Hahalolo. Accordingly, users will be asked to enter a security code provided by Google Authenticator when trying to access their account from a new mobile device or browser.
If you haven't saved your password on the browser you're using, you'll be asked to do so when you turn on two-factor authentication. Don't Save your password if you're using a public computer that other people can access. If you save it, you won't have to enter the security code when you log back in again.
Two-factor authentication is a security feature that helps protect your Hahalolo account in addition to your password in case your password is stolen.
Download and install Google Authenticator on your device to use this feature.
- Click your profile picture thumbnail
in the top right of the screen of any Hahalolo page and select Privacy & Security settings - Click Security and Login
- Go to the Two-factor authentication section, click Use the authenticator app (Off)
You will see a QR code and a setup key. You can use either of these to set up your Hahalolo account via a third-party authenticator (Google Authenticator).
- Open Google Authenticator app, click the Add button. After adding the given code, you will receive a 6-digit verification code. You have 2 options:
- Scan a QR code: Point your camera at the QR code to scan it.
- Enter a setup key: Enter correctly the string of numbers and letters provided by Hahalolo.
- Click Continue
- Enter the verification code from your authenticator app in the Enter a verification code pop up.
- The screen displays Two-Factor Authentication is enabled. To finish, click
to turn off the notification pop up.
- Tap
in the bottom right of the Hahalolo screen.
- Scroll down and tap Settings & Privacy.
- Tap Account and security
- Select Security and login
- Go to the Two-factor authentication section at the bottom of the Hahalolo screen, turn on the toggle switch
at Use the authenticator app (Off).
You will see a QR code and a setup key. You can use either of these to set up your Hahalolo account via a third-party authenticator (Google Authenticator). - Open the Google Authenticator app, and tap the Add button. After adding the given code, you will receive a 6-digit verification code. You have 2 options:
- Scan a QR code: (only suitable when there is another phone device) Use another phone device to take a photo with a QR code. Then use the phone that's opening Google Authenticator to point your camera at the QR code to scan it.
- Enter a setup key: Enter correctly the string of numbers and letters provided by Hahalolo. You can tap the code box to copy the entire code exactly. Then tap Add at the Google Authenticator app.
- Tap Continue
- Enter the verification code from your authenticator app in the Enter a verification code pop up then tap Continue.
- The screen displays Two-Factor Authentication is enabled. To finish, tap or
to turn off the notification pop up.
Note
The 6-digit verification code generated on the authenticator application automatically refreshes every 30 seconds.
The system will automatically log out your Hahalolo account once you finish enabling two-factor authentication. You will need to re-login and enter the two-factor authentication code.
The Google Authenticator is quite convenient to use as it can save multiple Hahalolo accounts and apps at the same time.
- Click your profile picture thumbnail in the top right of the screen of any Hahalolo page and select Privacy & Security settings
- Click Security and Login
- Go to the Two-factor authentication section, click Use the authenticator app (On). The screen will display a confirmation pop up
- Click Confirm to finish.
- Tap
- Scroll down and tap Settings & Privacy.
- Tap Account and security
- Select Security and login
- Go to the Two-factor authentication section at the bottom of the Hahalolo screen, select Use the authenticator app (On) by tapping
. The screen will display a confirmation pop up.
- Tap Continue to finish.