Car Rental Guide

By visiting https://car.hahalolo.com/, you can book a car without having a Hahalolo account.
HOW DO I FIND A CAR?

We use filters so that you can search for a suitable car in the Car Rental menu bar with entered requirements.

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  1. Enter your specific requirements to Search for cars as follows:
    • Pick-up place: Enter the place you want to rent
    • Start time: Select the time you want to pick up
    • Start date: Select the date you want to pick up
    • End time: Select the time you want to drop off
    • End Date: Select the date you want to drop off
    • Pick-up location: Select a specific pick-up location displayed according to the list of available garage locations of the supplier at the Pick-up place that you entered previously

    If you want to drop off the car at a different location, click Return to different location.

    • Drop-off place: The initial default is the same as the entered pick-up place. Note that only a few suppliers allow the pick-up place different from the drop-off place.
    • Drop-off location: Select a specific drop-off location displayed according to the list of available locations of the supplier that you’ve chosen to pick up the car.

    Click Advanced search to find cars using the following information:

    • Car type
    • Transmission
    • Segment
    • Fuel type
  2. Select Search to display a list of rental cars that meet your provided requirements.

With the resulting list of rental cars, you can choose the one you want to book in the following ways:

OPTION 1:

Rearrange the list of cars according to available filters including:

  • Sort by Price Ascending/Descending
  • Sort by Supplier
  • Sort by Location Type
  • Sort by Car Type
  • Sort by Number of Seats
  • Sort by Segment

Then compare and choose the car you want to book.

OPTION 2:

We provide you with using the map as a visual search tool based on the location of rental cars in the search area.

In the search results list, click View on map to display the location of cars on the map.

The View on map tool helps you locate and show rental cars in the area you are looking for. A list of rental cars with their prices per day will be displayed on the right side of the screen.

WHAT INFORMATION IS AVAILABLE ON THE RENTAL CAR?

We provide different information about each rental car including:

  • Rental car information: Name of car type, photos, number of seats, car type, segment, transmission type, amenities, rental price.
  • Car booking information: Supplier's rental terms, deals, pick-up and drop-off location.
STEPS TO BOOK A CAR ON HAHALOLO
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  • After finding suitable cars, select the one you want to rent, click Choose this car.
  • You will be redirected to a detailed interface of steps to book a car on Hahalolo, where you proceed to declare information and pay for the rental car order.
  • To review the details of the car rental terms, click on the Rental Terms at the top right of the screen.

Details of car booking information declaration:

Contact’s details
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Declaring contact information (understood as the person responsible for keeping in touch with the car rental supplier).

Including:

  • Last name
  • Middle & First/Given name
  • Email
  • Phone number
  • Address
  • Country
Driver’s details
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If the driver is also the contact, click Use contact's details. The system will automatically extract the previously declared contact's details.

Declaring driver's details, including:

  • Last name
  • Middle & First/Given name
  • Email
  • Phone number
  • Address
  • Country

Extra charges will apply to drivers under or over the age specified by the car supplier. This fee will be collected at the reception upon your arrival to pick up the car.

Extra services
  • Display a list of services with fees that the supplier can offer you.
  • If you want to apply for these services, please contact the car supplier's front desk directly.

For some rental cars that do not apply for extra services, this Extra services information will not appear on your Car Booking Information page.

Insurance
  • Display a list of insurance types with premiums out of the car insurance and rental contacts. When you use this insurance, we will protect and offer you financial support by a considerable amount of money in case of rental car damage or theft.
  • If you want to apply for these insurance packages, please contact the car supplier's front desk directly.

For some rental cars that are not covered by insurance, this Insurance information will not appear on your Car Booking Information page.

Payment option
  • Select payment option: Pay later
  • The car supplier will process your payment. Depending on booking conditions, you can pay in full or in part.
Card details

You still have to declare your Card details (for those required by car suppliers) and your card must be valid to secure the rental with the supplier, including:

  • Select a credit card type
  • Enter Card Number
  • Enter Cardholder Name
  • Enter Card Expiry Date
Additional information

You can also list additional requests (if any) to inform the supplier in Do you need anything else?. Keep in mind that these additional requests are only intended to help you and the supplier with information exchange. It is not entirely sure whether these requests will be met.

By clicking Pay, you confirm that you have read and agreed to Hahalolo's Terms - Policy and Privacy Policy.

We will confirm your car rental order with an email sent to the contact's email address after successful payment.

Please contact us if you require any further information.

Contact us

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