Book a hotel

STEPS TO BOOK A HOTEL ROOM ON HAHALOLO:

Computer iOS app Android app
  1. Enter a place you want to go.
  2. Select Check-in and Check-out dates.
  3. Select Number of guests, including:
    • Solo travel: 1 room, 1 adult, 0 children
    • Couple/Pair: 1 room, 2 adults and 0 children
    • Family/Group: Number of rooms, number of adults, number of children, and children’s age can be selected
  4. Click Search.
  5. Select the hotel you want to book
  6. Click Select room.

You will be redirected to the detailed interface of the selected hotel where you start to select a room. Enter your booking information and pay for your booking.

Choose your room:
Computer iOS app Android app
Click "Book 1 room" or “Book now” for 2 rooms and more
Enter booking information
Computer iOS app Android app

Declare information of the contact person

Known as the person responsible for keeping in touch with the accommodation service provider

Including:

  • Last name
  • Middle & First/Given name
  • Email
  • Phone number
  • Country

If you are one of the guests staying in the room, click "I’m the guest". The information will be automatically updated in the Guest Information section.

If you book a room for others, you must declare in Guest Information, including:

  • Last name
  • Middle & First/Given name
  • Email
  • Phone number
Billing information
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If the contact person and the payer are the same, click "Use contact’s information". The system will automatically update the above information that you have declared. You need to fill in some additional information about:

  • Address
  • State/City

In case you use other information for payment, please declare all fields, including:

  • Last name
  • Middle & First/Given name
  • Phone number
  • Email
  • Address
  • Country
  • State/City
Payment method

Domestic payment by ATM cards or iBanking services of banks through payment gateways

    • AlePay
    • Baokim.vn

International payment by International payment card (Visa/Master)

Select International Payment Card (Visa/Master). Fill in the information:

    • Card number
    • Cardholder name
    • Expiry date
    • CCV code
View your room price details
Computer iOS app Android app

You can review your room price details in the right column of the screen, including the following information:

  • Price based on the number of rooms x the number of nights without taxes and fees
  • Taxes and fees
  • Payment fees
  • Total amount
  • Property currency (shown in case the currency you set up is different from that of the hotel)
Additional information
Computer iOS app Android app
  • Select a check-in time (if available) in the Important notes about booking information section
  • You can also list additional requests, if any, to inform the property in the Is there anything else we can help you with? section. Note that these additional requests are only intended to help you and the property with information exchange, it is not entirely sure whether these requests will be met.

By clicking Pay, you confirm that you have read and agreed to the Hahalolo's Terms & Policies and Privacy Policy.

Finally, you will be redirected to the interface of the selected payment gateway.

  • Please fully update your information to complete the payment. We will confirm your booking by sending an email to the contact's email address after successful payment.
View your booking status

If the payment has not been completed

  1. Click Your Cart
  2. Select the hotel you are following and proceed to complete your payment.

If the payment has been completed

Computer iOS app Android app
  • Option 1:
  1. Go to hahalolo.com and log in to your account
  2. Access Hahalolo's hotel page, click your profile picture thumbnail in the top right of the screen and select the Handnotes section.
  3. Select Hotel and view the status of your booking orders.
  • Option 2:

In addition to using Handnotes to manage your booking information, using a booking code to look up may help you search and manage your booking information more quickly and conveniently.

  1. At the homepage of the hotel menu, click Look up booking under the Search button.
  2. Enter the booking code (sent to your booking confirmation email) and click Search to check the booking information.

Your search result shows the following details:

  • Booking code
  • Total amount and payment status
  • Hotel name and address
  • Check-in and check-out dates
  • Number of nights and rooms
  • Booking status.

REMOVE A HOTEL RESERVATION ORDER:

  1. Click Screenshot_6.png Your cart in the top right. Then click "Hotel Booking" and click "Select"
  2. Click "Remove order" under the room type you want to remove
  3. Click "Confirm" to remove the order.
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