Book a hotel

How can I book a hotel room on Hahalolo?
  1. Select the hotel and room you want to book.
  2. Select Check-in and Check-out Dates, and click Search.
  3. Select the number of rooms you want to book.
  4. Click Book now.
You will be redirected to a detailed page with hotel room booking steps, this is when you start to select a room, confirm your booking information and pay for your booking.

Choose your room:

  • Click "Book this room".
  • In case you would like to book selected multiple rooms:
    1. Click Screenshot_6.png Your Cart in the top right. Then click "Book hotel room" and click “Select”.
    2. Click the rooms you want to book, then click “Book the selected rooms”.

Enter Hotel booking information:

  • Declare your information, including:
    • Full name
    • Email
    • Phone number
    • Nationality
    • Address
    • Additional requests
  • Click Save.
  • Declare information of the person who checks in, including:
    • Number of adults, children and infants.
    • If you are one of the people staying in the room, click "I am one of the guests", then click Save.
    • In case you just book a room for others, click "Book room for others". For this case, you must declare information of the person who checks in, including:
      • Full name
      • Email
      • Phone number
      • Address
      • Nationality
      • Additional requests
    • Click Save.
    • Click Book the selected rooms.

Confirm information:

Check all information that you have declared before making a payment for your reservation order.

  • Click Continue to payment.

Select payment method:

  • Declare payment information, including:
    • First name
    • Last name
    • Company name
    • Country
    • Address
    • City
    • State
    • Postal code
    • Phone number
    • Email
  • Click Save.
  • Select a payment method:
    • ATM card or ibanking service of domestic banks
    • International payment card (Visa / Master)
  • Click “I agree to the Hahalolo’s Terms & Policies and Privacy Policy".
  • Click Pay.
You will be directed to the payment interface of Checkout Alepay.
  • Click “Pay now”.
  • Payment method types include:
    • Visa/ Master/ JCB
    • Pay by ATM card
    • Pay by Internet banking
    • Pay by QR code
  • Select "Pay by ATM card".
  • Select a bank from the banks list provided.
  • Declare information on the card, including:
    • Cardholder name
    • Card number
    • Issue date
  • Declare personal information, including:
    • Email address
    • Phone number
  • Click Pay.
Confirm the information with the bank you selected.
  • Enter a sequence of numbers in the adjacent photo into a blank box. Then click Confirm.
  • The bank will send a confirmation code to your phone number. Please enter the corresponding code and click Pay.
  • The system will send you notifications alternately, including: Transaction successful, payment successful. Also, a notification of successful payment and transaction details will be sent to your email address.

View your booking:

Option 1:

  • Click the cart information.
  • Choose orders whose payments have been successfully completed.

Option 2:

  • Click Handnotes in your personal account.
  • Click Hotel and view the status of your reservations.
How do I delete my selected hotel reservation order?

TO DELETE THE SELECTED ORDER, YOU NEED TO PERFORM THE FOLLOWING STEPS:

  1. Click Screenshot_6.png Your cart in the top right. Then click "Book hotel room" and click "Select".
  2. Click "Remove order" under the room type you would like to delete.
  3. Click "Confirm" to delete the order.
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