Hotel order management

View your booking status

If the payment has not been completed

  1. Click Your Cart
  2. Select the hotel you are following and proceed to complete your payment.

If the payment has been completed

Computer iOS app Android app
  • Option 1:
  1. Go to hahalolo.com and log in to your account
  2. Access Hahalolo's hotel page, click your profile picture thumbnail in the top right of the screen and select Handnotes.
  3. Select Hotel and view the status of your booking orders.
  • Option 2:

In addition to using Handnotes to manage your booking information, using a booking code to look up may help you search and manage your booking information more quickly and conveniently.

  1. At the homepage of the hotel menu, click Look up booking under the Search button.
  2. Enter the booking code (sent to your booking confirmation email) and click Search to check the booking information.

Your search result shows the following details

  • Booking code
  • Total amount and payment status
  • Hotel name and address
  • Check-in and check-out dates
  • Number of nights and rooms
  • Booking status.
Remove a hotel reservation order
  1. Click Screenshot_6.png Your cart in the top right. Then click "Hotel Booking" and click "Select"
  2. Click "Remove order" under the room type you want to remove
  3. Click "Confirm" to remove the order.
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