Password and Login

How do I log into/ log out my Hahalolo account?

HOW TO LOG INTO HAHALOLO ACCOUNT:

Computer Mobile apps
  1. Go to https://accounts.hahalolo.com/sign-in/ and enter one of the following information:
    • Email: You can log in with the email you used to sign up for Hahalolo.
    • Phone number: If you signed up for Hahalolo with your mobile phone number, you can enter it here.
  2. In the Password field, enter your password.
  3. Click Log In.

HOW TO LOG OUT HAHALOLO ACCOUNT:

Computer Mobile apps
  1. Click your profile picture thumbnail Untitled-1.png in the top right of the screen of any Hahalolo page.
  2. Click Log out.
How do I create a strong password?
  • When you create a new password, make sure that it’s at least 6 characters long. Try to use a complex combination of numbers, letters and punctuation marks.
  • You can also make the password more complex by making it longer with a phrase or series of words that you can easily remember, but no one else knows.
  • Keep in mind that your Hahalolo password should be different from the passwords you use to log into other accounts, like your email or bank account.
How do I change Hahalolo password?
Computer iOS app Android app
  1. Click your profile picture thumbnail Untitled-1.png in the top right of the screen of any Hahalolo page and select Privacy & Security settings.
  2. Click Change password.
  3. Go to Log in and clickUntitled-3.pngto Change password.
  4. Enter your Current password, New password and Confirm password.
  5. Click Save.
What would I do if I forgot my Hahalolo password?

You can set a new password for your account if you forget your password and can't log in.

Computer Mobile apps
  1. Click Forgot password? under the Log In or go to https://accounts.hahalolo.com/forgot-password/
  2. Enter Email or phone number, then click Search.
  3. If this is your account, click Continue.
  4. Enter the code you get via text message (SMS) or email in the confirmation box. If you have not received the code yet, click Did not get the code?, select Send code again and check your email/ phone number again.
  5. Enter a new Password and verification code, then click Continue.
How do I manage other devices logged into my Hahalolo account?

HOW TO VIEW LOGIN DEVICES:

Computer iOS app Android app
  1. Click your profile picture thumbnail Untitled-1.png in the top right of the screen of any Hahalolo page and select Privacy & security settings.
  2. Click Security. Go to the Where you're logged in section, you can see all of the sessions where you're logged in:
    • Login device name
    • Login time

HOW TO LOG OUT OF HAHALOLO ON OTHER DEVICES:

Computer iOS app Android app
  1. In Security and Login, click Log out of all sessions.
  2. Click Confirm.

Note:

Your account will be logged out of other devices except for the one which is used to log out the Hahalolo account.

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