How do I top up my payment account?
Only personal payment accounts can perform this function.
Top up by filling out the information fields correctly, including:
- Enter the amount you wish to top up. The minimum top-up amount per transaction is VND 5,000.
- Currency unit.
- Choose a Top-up Method:
ATM card and Internet Banking- Enter First Name, Last Name, Country, Address, City, Postal Code, Phone Number and Email Address.
- Click "I agree to Hahalolo Terms & Conditions and Privacy Policy", then click "Top up" to complete the transaction.
- Enter card information: Card number, Expiry date, CCV code, Cardholder name.
- Click "I agree to Hahalolo Terms & Conditions and Privacy Policy", then click "Top up" to complete the transaction.
- A notification of successful transaction appears.
- Click "Transaction history" to check details. The money will go directly to the available balance so that users can purchase and trade on Hahalolo.
How do I withdraw money from my payment account?
Make a withdrawal by filling out all information fields correctly, including:
- Payout account: Choose a receiving account from the list of payout accounts that the user has created.
- Amount: The amount the user wants to make a withdrawal order. There is a list of currencies next to it.
- Enter the content of withdrawal.
- After filling out all information, click Send to make a withdrawal request to Hahalolo to wait for processing. The money will be transferred to the payout account after 3-5 working days.
If users click this interface while there is no receiving account, they will be directed to Create a payout account.
- When the available balance reaches the permitted level, users can transfer the balance from the payment account on Hahalolo to the declared bank account.
- The minimum withdrawal amount is VND 1,000,000 for business and VND 100,000 for individual or equivalent amounts of other currencies.