Top up/ Withdraw Money

How do I top up my payment account?
Only personal payment accounts can perform this function.

Top up by filling out the information fields correctly, including:

  1. Enter the amount you wish to top up. The minimum top-up amount per transaction is VND 5,000.
  2. Currency unit.
  3. Choose a Top-up Method:

    ATM card and Internet Banking
    • Enter First Name, Last Name, Country, Address, City, Postal Code, Phone Number and Email Address.
    • Click "I agree to Hahalolo Terms & Conditions and Privacy Policy", then click "Top up" to complete the transaction.
    Visa/ MasterCard
    • Enter card information: Card number, Expiry date, CCV code, Cardholder name.
    • Click "I agree to Hahalolo Terms & Conditions and Privacy Policy", then click "Top up" to complete the transaction.
  4. A notification of successful transaction appears.
  5. Click "Transaction history" to check details. The money will go directly to the available balance so that users can purchase and trade on Hahalolo.
How do I withdraw money from my payment account?

Make a withdrawal by filling out all information fields correctly, including:

  1. Payout account: Choose a receiving account from the list of payout accounts that the user has created.
  2. Amount: The amount the user wants to make a withdrawal order. There is a list of currencies next to it.
  3. Enter the content of withdrawal.
  4. After filling out all information, click Send to make a withdrawal request to Hahalolo to wait for processing. The money will be transferred to the payout account after 3-5 working days.

    If users click this interface while there is no receiving account, they will be directed to Create a payout account.

  • When the available balance reaches the permitted level, users can transfer the balance from the payment account on Hahalolo to the declared bank account.
  • The minimum withdrawal amount is VND 1,000,000 for business and VND 100,000 for individual or equivalent amounts of other currencies.
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