Tour list

Tour is the main product of Page for Tour operators. It provides your customers with an understanding of how their tour will be, where to go, what to note and prepare, etc. Therefore, please be specific about the information you provide and make sure that everything you post is true and within your ability to provide services.

STEPS TO CREATE A TOUR:

      1. At the Tour Page management interface, select Tour management and click Tour list
      2. Click Create tour
      3. Enter a Tour name
      4. Select a language

        NOTE: The tour name you provide will come with your default language at the present. You can completely enter another name of the tour in other languages later.

      5. Select a corresponding Currency
      6. Click Save to complete the setup.

ON THE TOUR DETAILS PAGE, CARRY OUT SETTING THE DETAILED INFORMATION OF A TOUR, INCLUDING:

Tour information

The information includes basic tour content descriptions, photos, videos and some following basic attributes:

  • Tour Combo: Determine if the tour is sold by combo or not.
  • Language: Hahalolo supports multiple different languages so you can translate the content of corresponding Tours into multiple languages depending on the purpose of expanding your own business market. Note: Make sure that you provide enough information relevant to the language you selected when creating a tour before moving on setting up the content for another language.
  • Currency: The base currency of the Tour is set as default according to the currency type you selected when creating the tour previously and it is applied to all currency attributes included in the Tour. When customers view your Tour information, Hahalolo will automatically convert the currency unit to their desired type.
  • Tour name: Display according to the information originally entered when you create the Tour. You can edit your tour name or update a new name here.
  • Total days: The total number of days your Tour will take place.
  • Basic price: Set a Tour basic price, this parameter is only displayed for the Tour in case the system cannot calculate the Tour price from your other settings.
  • Closing days for tour booking: Limit the closing days for booking a Tour from the departure date onward.
  • Maximum number of people: Limit the maximum number of people allowed to book the tour.
  • Tour type: Select the tour type corresponding to the tour you are creating, including Domestic Tour and International Tour.
  • Tour topic: Select a tour topic from the list of tour topics available on the system.
  • Address: Include number, street name, county/ district, city, country (The specific address will be automatically extracted to the 4 boxes below) of the departure point.
  • Short description: Brief highlights describing the Tour. It is displayed first to users on Hahalolo.
  • Description: Detailed description of the tour.
  • Private regulations: Regulations and detailed information of each tour.
  • Policy: Policies and terms of service of each tour.
  • Profile picture, Cover photo: click Upload and select a photo from your device to set as profile picture and cover photo for a tour.

After the setup, click Save to finish.

Gallery
  • This section is to set images for a Tour. You should use high resolution images for better display and upload a minimum of 3 photos to ensure that your Tour is perfectly displayed on Hahalolo. In addition, you can arrange photo positions by dragging and dropping each one into the desired display order.
Part
Unlike Tour Details in the information section, parts list provides customers with more information about each day included in the Tour. Each part corresponds to an actual day. So, you should set up a sufficient number of Parts corresponding to the Total days you have set in the Tour Information section.

FOR TOURS THAT ARE NOT COMBO TOURS

  1. Click Create part or Edit in the Part created to move to the Part details, including:
    • Cover photo: Set a cover photo for the Part.
    • Part name: Name of the part which is being set
    • Day: Ordinal days of each Part during the entire tour.
    • Departure time: Starting time of the Part.
    • Address: Including the number, street name, district, province/city (state), country (click  to quickly extract the specific address to the boxes below) of the departure point of that part.
    • Description: Specific program description of the Part including detailed information about what to eat, where to play, places to visit, etc.
    • Transportation: Means of transportation used between different destinations in the Part.
  2. After the setup, click Save to finish.

FOR COMBO TOURS

  1. Click Create part or Edit in the Part created to move to the Part details, including:
    • Part name: Name of the part which is being set.
    • Day: Ordinal days of each Part during the entire tour.
    • Departure date: Departure date of the Part.
    • Departure time: Departure time of the Part.
    • Arrival time: End time of the Part.
    • Airline: The flight’s airline applied in the Part.
    • Departure: Location of the part’s departure point.
    • Destination: Location of the part's destination point.
    • Description: Specific program description of the Part including detailed information about what to eat, where to play, places to visit, etc.
    • Transportation: Means of transportation used between different destinations in the Part.
  2. After the setup, click Save to finish.
Services
  • Tour services are additional information that helps your customers know what accompanied services your Tours have, including Package tour service and Accompanied tour service (free or chargeable).
  • You need to understand that you must ensure your information is true and within your capability of providing services although we currently only provide the feature as additional information. You can also add paid service packages in the Accompanied tour services section. In case you intentionally provide false information, we will consider restrictive measures for your Page, Business Account or even Personal Account.
HOW TO SET UP:
  1. Select the services provided in the tour
  2. Enter the corresponding service price (enter 0 if the service is free)
  3. Click Confirm to finish.
Price settings
In order for a Tour to become available for booking, price settings are a must.

Here's an information table of prices set, including:

  • Start date: determine the start date to apply a Price
  • End date: determine the end date to complete applying a Price
  • Adult price: set a price applicable to adults on the tour
  • Child price: set a price applicable to children on the tour
  • Young child price: thiết lập giá áp dụng cho trẻ nhỏ đi tour
  • Baby price: set a price applicable to babies on the tour
  • Status: Applying and Applied

We provide you with the mechanism to set prices for a Tour over a period of time, described as follows:

  • Prices are set according to the mechanism of start date applied.
  • This means, all subsequent opening dates for sale will be applied to the corresponding prices from the time you set it up unless it reaches a certain level in a different period of time.
  • For a similar example in the schedule settings, you have a Tour set up for sale on May 10th and 20th, 2022:
  • If you set a price of VND 1,000,000 starting on May 2nd, 2022.
  • At this time, 10th and 20th (and the sale opening dates later if any) that you've set up for sale will automatically be applied to VND 1,000,000.
  • If you set a new price of VND 500,000 on one of the dates May 11th - 19th, 2022, for example, the 15th, End Date of the VND 1,000,000 price is May 14th, which means that the sale opening date on May 20th you have set will not be applied to VND 1,000,000 but a new price of VND 500,000 instead.

Note:

  • You are allowed to change the price that you have set, however, this price will be applied to new Tour orders. For Tours booked before the time you change, their price still remains unchanged.
  • The price setting feature is designed to simplify the way of planning your Tour Price, which means the basic Tour Prices. If you want to organize events to attract customers (for example, a discount on Tour prices during a certain Festival period), you should use the Promotions feature to set up as an additional section providing more information about the event you plan to organize.

HOW TO SET UP PRICE DETAILS:

  1. Click Create price. Update price setting information, including:
    • Start Date: Identify the start date to apply the Price. Keep in mind that the start time is at 00:00 based on your timezone which is set up in account settings.
    • Prices: Adult price is required. Child, young child and baby price are correspondingly set up (if any). Tick the Free checkbox for the subjects you want to set fares for free.
  2. Click Save to finish.
Schedule

Set up the time when your Tour is available (for sale).

There are 3 ways to choose the type of schedule that you can apply. :

Type 1: Daily schedule

     Applicable to tours that are open for sale throughout the days of the month.

  • Click on the months that we show you to define the months on which the Tour is daily scheduled.

Type 2: Monthly schedule

     Applicable to tours that are opened for sale on the specified days of each month.

  • Click on the applicable month
  • Select the exact date on the calendar for that month that we show you to determine the days on which the Tour is scheduled.
  • Click Save
  • Continue the above steps with other months (if any).

Type 3: Specific dates

      Applicable for tours that are open for sale only for a few specific days.

  • Select a schedule start and end times from the From and To boxes to set for sale on consecutive days or select a specific date.
  • Click Add date to select additional specific dates (if any)
Settings

AGE GROUPS FOR TOUR

Here, you may classify age groups for tour to set the corresponding pricing. Classifying age groups includes:

  • Adults: Enter a years old and above
  • Children: Enter b years old to the minimum age of adults.
  • Young children: Enter c years old to the minimum age of children.
  • Baby: From the minimum age of young children and under.

Note:

Enter the age for each subject in the order of Adults, Children, Young children, and Babies. In addition to the Babies box, which has been defaulted to 0, you can optionally enter the minimum age into the Children, Young children and Adults boxes. However, the Young children's age must be less than the Children's age, and the Children's age must be less than the Adults’ age.

TOUR CANCELATION POLICY PRIOR TO DEPARTURE DATE

If the Cancel feature is not set up, the page's general cancelation policy will apply when customers Cancel Tour.

Updating a Tour cancelation policy prior to departure date includes:

  • From (day(s)) - To (day(s)): Allowable tour cancelation time before departure date.
  • Penalty fee (%): If you want to apply a penalty fee, tick the Penalty fee checkbox and enter a % of the order value that customers have to pay when they cancel the tour.
  • More description: Enter a description for the corresponding penalty fee (if any)
You can add more penalty levels by clicking Add new and updating the corresponding values.
Click Reset to reset a policy.
Click to delete a set cancelation policy.

TOUR PUBLISHING

  • Allow publishing a tour: Click Screenshot_1o.png/Screenshot_1.png to enable/disable tour publishing.
  • Conditions for publishing a tour: The page must be published and completed with the Tour information (Part, Schedule, Price and Gallery).

Click Save to complete the setup.

TOUR LIST MANAGEMENT

  1. At the Tour Page Management interface, select Tour Management and click Tour List. You can view the tour list that has been created.

    You can also filter tours that meet one or more of the following conditions:

    • Find tour by name: enter a keyword in the name of Tour
    • Choose a language: select a language from the list
    • Tour type: select a tour type which includes International Tour and Domestic Tour
    • Tour topic: select a topic from the list of created topics.
  2. Click Search to display Tours that meet the requirements you provide.
  3. Click Reset to delete the requirements you previously provided.
Steps to edit a created tour
  1. At the Tour Page Management interface, select Tour Management and click Tour List
  2. Click Edit at the tour that needs editing
  3. Select a language to edit for the tour
  4. Edit the information corresponding to that language
  5. Click Save to finish.
Steps to add a new language for a created tour
  1. At the Page Management interface, select Tour Management and click Tour List
  2. Click Add new language at the tour that requires an additional language
  3. Select a new language and respectively enter the information corresponding to that language in the Tour information and Part sections
  4. Click Save to finish
Steps to delete the created tour
  1. At the Tour Page Management interface, select Tour management and click Tour list
  2. Click Delete at the tour you want to remove
  3. Click Confirm to finish deleting the created tour.
    Click Cancel to cancel the tour deletion.

NOTE: You can only delete unpublished Tours.

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